Retail Experience Design
We’re an independent, highly creative commercial interior design agency with huge experience of helping businesses get the best out of their space.
Broadly experienced.
Deeply creative.
Highly effective.
By listening carefully, observing closely and thinking deeply, we’ve helped all sorts of businesses to transform their space into engaging and effective commercial environments.
Start-ups and pop-ups. Relocations and rollouts. Multiples and independents. Sole traders and global brands. From concept to fitout.
Design that delivers results
Inspiring interiors. Successful spaces. Profitable places.
This is design that delivers results – creatively and commercially.
£0k
increase in annual turnover
0%
increase
in average transaction value
Record year for sales since
2005
New record
sales
in a day
Best ever
month
for sales
“Since our design and refit client numbers are increasing, but more importantly we’re attracting the right type of clients”
Design for every space
No two spaces are the same. Whether we’re designing a shop, café or workspace, creating a specialist healthcare environment or a hybrid, multifunctional space, we take the same approach. That starts with understanding your objectives and the experience you want to give your customers.
Our experience is as broad as it is deep. Applying strategic retail design thinking – not a one-size-fits-all mentality – means we’re versatile enough to work across any sector, whilst providing a specialist perspective.
Start your project
See what we can do
Holmes Sweet Home
Café & Restaurant
Twinglobe Group
Workspace
INANCH London
Salon & Wellbeing
John Bell & Croyden
Retail & Showroom
Warwick Students Union – Atrium
Community
Safarian & Simon
Optical
How we work
By applying our design expertise and creative imagination, we can help you to successfully navigate the space between where you are now, and where you want to be.
Our team have successfully delivered projects of every shape and size – we can help you solve a specific problem or take care of the whole design and build process.
Insight & Strategy
We listen, learn, and get to know your business. We look at things from your perspective, unravel your challenges, understand your goals, and identify the potential of your space.
Concept Design
Inspired by exploring possibilities and breaking boundaries, we apply intelligent design thinking to solve your space challenges creatively and commercially.
Technical Design
Combining technical design expertise and precision, we translate your visuals into industry standard technical drawings and detailed specifications.
Project delivery
Committed to ensuring that your fit-out is competitively costed, accurately manufactured, and delivered to the highest standards, on spec, on budget, and on time.
Maybe you’re looking to improve your customer experience, increase sales or simply stand out from the competition.
Perhaps you’re relocating, expanding, or looking for a practical, engaging new layout.
Whatever your situation, our creativity and problem-solving skills could help you stretch your budget, maximise your space and realise your commercial goals.
We’re recognised experts in retail design – trust us – we know what works.
“Retail Experience Design understood and listened to what I wanted to achieve with my new practice and incorporated my vision into an empty shell.
The result is an elevated practice design with an amazing retail space.
The team are really easy to work with and went above and beyond in bringing my new practice to life.”
“Since the practice re-design, growth has impacted all areas and surpassed our expectations. The results simply speak for themselves
135%
increase in retail sales
123%
increase in overall sales
40%
more clinical exams per week
844
new patients
“The design knowledge and expertise that Retail Experience Design has was invaluable to us – it helped us to launch and push our new business venture forward.
Superbly functional, but also full of our personality, the RED team helped us create a design for our new dessert cafe that was aligned to our vision and importantly, to our budget.
Brilliant designers, highly recommended.”
“There is nothing else in the market like what we have achieved – our showroom stands head and shoulders above anything else…beyond comparison.
The quality and finish of the showroom design are both wow and practical – the space feels spacious, fresh and calm, a nice place to be, in a new level for the industry. But what excites me most is what we’ve achieved with our customer
experience, it’s quite moving, in that it provides our customers with a positive experience.
During the design process I really valued the personal and regular communication with Retail Experience Design – this is my business, it’s my everything, so being involved throughout the different stages was hugely important to me.”
“Warwick Students’ Union worked with Retail Experience Design on refurbishing our main daytime student social space – the SU Atrium. RED provided great insight right from the start of the project, and gave us some great concepts to begin the design process. We had tight deadlines, but RED worked hard to ensure our requirements and feedback were incorporated into the scheme as we went through the development stages. We felt supported and involved throughout the process, and RED managed the delivery of an amazing new space exactly in line with the final design. Feedback from students has been incredible, and we couldn’t be happier with how the project turned out. We would wholeheartedly recommend RED, and would definitely work with them again on similar projects in the future.”
“We invited Retail Experience Design to look at our practice and provide initial space plans and a design direction for a new store concept, the initial ideas put forward blew the usual optical shop fit specialists out of the water and we therefore appointed RED to produce the concepts for our practice.
We are extremely pleased with how the designs have turned out not only does it look fantastic it improves upon so many areas and it really feels like this store has been designed to reflect what we are all about as a forward-thinking optical business. I would urge fellow opticians to give Dean a call if you are considering a refit or a new practice- they will defiantly provide you with something different.”